Peace of mind with superior service
100 nights of risk-free sleep
If you are not satisfied, we will take back the mattress and refund 100%.
Free shipping on orders over 1,500,000đ
You don't have to worry about stuffing your mattress back in the bin.
Long term warranty
Ru9's mattress is always smooth and durable with time.
Ru9 understands that, just 20-30 minutes at the store can't give you the full feeling of a product that will stick with you for many years. Therefore, Ru9's 100-night trial will allow customers to try and experience Ru9's products right in their bedroom. And if you don't feel completely satisfied for any reason, you can return the product and receive a full refund, equal to the amount you paid minus the return fee.
Ru9 offers free shipping nationwide for orders over 1,500,000 VND.
For Ru9 mattresses specifically, if customers want to exchange the size within the first 100 nights, Ru9 will charge a shipping fee of 300,000 VND/product for customers in Ho Chi Minh City and Hanoi, and 500,000 VND/product for customers in other areas. The exact fee will be communicated based on the specific address.
Ru9 offers free standard shipping nationwide, with the following details:
- In the inner cities of Hanoi and Ho Chi Minh City: within 2 business days
- In the surrounding areas of Ho Chi Minh City and Hanoi: within 2-3 business days
- In the outer cities: within 4 to 5 business days
- Orders are prioritized for delivery during working hours. We do not support delivery on Sundays and public holidays as regulated by the State.
- For more details, please refer to our Shipping Policy.