Peace of mind with superior service
100 nights of risk-free sleep
If you are not satisfied, we will take back the mattress and refund 100%.
Free shipping nationwide
You don't have to worry about stuffing your mattress back in the bin.
Long term warranty
Ru9's mattress is always smooth and durable with time.
frequently asked Questions
Ru9 understands that, just 20-30 minutes at the store can't give you the full feeling of a product that will stick with you for many years. Therefore, Ru9's 100-night trial will allow customers to try and experience Ru9's products right in their bedroom. And if you are not satisfied, you can return the product and receive a 100% refund.
Shipping for both delivery and returns is completely free (for Original and Nest products).
For Niu Pillow (Graphene Foam), customers return the product directly at the store or send it to Ru9's showroom address in two regions and pay the shipping cost for the return order. Refer to the address Ru9
Ru9 free shipping nationwide, both when you order and return under the 100-night trial.
As for Ru9 Mattress products, if customers want to change the size within the first 100 nights, Ru9 applies a shipping fee of 400,000 VND / 1 product for customers in Ho Chi Minh City. Ho Chi Minh City and from 800,000 VND / 1 product in other areas. Exact fees are announced based on specific addresses.
Ru9 free standard delivery nationwide, specifically as follows:
- In the inner city of Hanoi and Ho Chi Minh City. HCM: within 2 to 3 working days
- In suburban areas: within 5 to 7 working days
Note: Orders are prioritized for delivery during office hours, not supported on Sundays and public holidays as prescribed by the State.
LEARN THE PRODUCTION PROCESS OF eucalyptus yarn
Eucalyptus is often described as a sustainable alternative to conventional cotton, but how is it made and how sustainable is it overall in terms of its impact on people, the planet and animals? Let's find out with Ru9 now!
Wood pulp from the eucalyptus tree is dissolved, spun, and then woven together to create a strong and incredibly smooth fabric. To produce this fabric, the bark of the eucalyptus tree will be preliminarily processed and ground into a powder, then spun into fibers using nanotechnology to create absolute safety and friendliness for the health of the user.
The production process is a closed cycle process, more than 99% of the water and solvents used in this process are collected and reused.
With plant origin from the forests to the fabric production process:
- Step 1: Wood taken from the eucalyptus forest
- Step 2: Wooden body
- Step 3: Wood chips
- Step 4: Pulp
- Step 5: Yarn
- Step 6: Apply to the sleep industry
DO YOU KNOW?
Soft choice for you, "gentle" for the Earth
Eucalyptus blankets are 2 times softer, 3 times more breathable, 10 times more eco-friendly, 70% more hygroscopic and use 50% less water than conventional blankets.
Environmentally friendly and user-friendly - healthy choice for a good night's sleep
Eucalyptus fiber helps to maintain the balance of the environment by integrating into nature's cycle, is certified compostable and biodegradable, so it is completely possible to return to nature.
Minimizes night sweats and potentially prevents breakouts from appearing on the skin. Besides, it is delicately designed with 3 layers to prevent the spillage of cotton fibers and is friendly to the body when directly exposed for a long time.
The fabric is produced from the wood pulp of the eucalyptus tree in a closed process that does not waste water, along with the ability to biodegrade . Up to 20% less water, no pesticides or synthetic solvents used in the manufacturing process.
When you choose eucalyptus fiber products, you are not only enjoying the benefits of a naturally derived fiber, you are also influencing a better tomorrow and can be assured that your choice their choice does not contribute to an adverse impact on the environment.
LEARN WHAT IS MICROFIBER MATERIAL?
Microfiber is a moisture-wicking, breathable and durable fabric made from polyester fibers that are finer than silk. And is composed of fine weaves made from wood pulp, polyester polymers or nylon. As a synthetic fabric, microfiber is less likely to wrinkle or shrink compared to all-natural fabrics like cotton.
The weave of the microfiber sheet affects its durability and quality. Microfiber sheets with a flat weave are highly durable, stain resistant and repel moisture. In contrast, microfiber sheets with low woven density have a high ability to absorb heat and retain heat.
DO YOU KNOW?
- According to experiments on the performance of microfiber materials, the fiber surface is capable of limiting up to 98% of bacteria and 93% of harmful viruses while products made from ordinary materials only reach 30% of bacteria and 23 % virus.
- Microfiber material is quite popular in hospitals thanks to its ability to remove up to 99% of bacteria while products from other common materials only remove 30% of bacteria.