Head of Operations

Full-time position

Ru9 is looking for the position of Head of Operations (full time) to join the company's team. As an Operations Manager, you will be responsible for building, monitoring and optimizing the entire sales process of the company from importing, controlling goods, selling to customers. purchase and receive the product.

Ru9 – The Sleep Company is a company with a direct model from the factory to the consumer, with the mission to improve the quality of life of Vietnamese people through bringing sleep-related products that are Investment in design and top quality service.

Besides sleeping well, what will you do at Ru9:

1 - Build, deploy and monitor operating department and processes

  • Responsible for building the SOP operation management system
  • Completing and implementing operational processes, including the main groups: goods import process, internal cargo management - circulation process, transportation process, operation system management process
  • Build and train the operation team, ensure that personnel and departments related to operation and delivery work efficiently.
  • Monitor the implementation, update and improvement to provide timely optimal solutions

2 - Operational Process Management

Warehouse & Inventory Management (Warehouse & Inventory Management)

  • Ensure the operation department to import goods - store - export goods in accordance with regulations
  • Manage inventory, plan and implement periodic incoming goods
  • Manage the internal goods classification and circulation process
  • Optimizing warehouse and operating costs

Logistics Management

  • Manage delivery personnel, including internal delivery and shipping partners
  • Monitor and evaluate the transportation process, deliver goods on time
  • Manage and optimize costs for delivery activities

System Management

  • Manage the company's own operating system
  • Monitor the activities of the personnel using the system to ensure compliance with regulations
  • Propose and implement activities to upgrade and optimize operational efficiency

3 - Reporting and analyzing operational efficiency

  • Proposing reporting criteria for the operating process
  • Build a reporting system by day, week, month
  • Analyze and provide solutions to improve operational indicators


  • At least 03 years of experience in warehouse management, operation management in the retail industry with similar experience and position
  • Have systematic thinking, logical thinking and concentration skills, good problem solving
  • System management skills, familiar with customer data management systems, operation management and willingness to learn new systems and solutions
  • Ability to learn and adapt quickly to the environment and work
  • Have a high sense of teamwork and responsibility


  • Competitive salary with quarterly and annual bonus based on capacity and work performance
  • Full health insurance, social insurance
  • Free lunch, snacks and drinks available
  • Annual salary increase review
  • Computer provided when working
  • Get any free Ru9 mattress product after a period of work
  • Special offers when buying products from Ru9 for you and your loved ones
  • Working place: District 2, TP. Ho Chi Minh City

At Ru9, we create dreams, literally. We are committed to our customers and value innovative thinking, honesty and constantly learning from experience. Join Ru9 to create the future of sleep.

To apply, please submit your CV with title [Operations Manager] Full name - Phone to email address join@ru9.vn