Ru9 is looking for Part-time Customer Excellence Executive to join our team of dreamers.
As a Part-time Customer Excellence Executive, you will be responsible for servicing our customers. With your expertise in the brand, products, and services, you will assist our customers in understanding their needs and solve their problems. You know how to create great experiences and will go an extra mile to make better ones, creating long-lasting relationships with our customers.
WHAT YOU WILL DO
• Delivering joyful experiences to our customers through phone, email & chat channels
• Consulting and selling Ru9 products with your top-notch product expertise & charm
• Processing orders and assure smooth delivery
• Recording customers’ feedback to marketing & product development teams for constant improvements in customer experience
• Supporting paperwork
WHO WE ARE LOOKING FOR
• Excellent social skills
• Be able to communicate in English, across all skills
• When it comes to elevating customer experiences, you can be super creative and a great problem-solver
• Available to work evening & weekend shifts
WHAT WE OFFER
• Working hour rate 30.000VND/hour (at least 20 hours per week)
• Sales bonus
• Open space working environment overlooking a lot of greenery in Thao Dien
• Snacks and drinks around
• Nap rooms to rest whenever you need
To apply, send your CV with subject Application_Part-time CS_[Name] to [email protected]
Ru9 – The Sleep Company is a manufacture-to-consumer brand that aims to improve the life quality of Vietnamese people by offering design-conscious sleep products with best-in-class customer service. We care deeply about our customers and appreciate innovative thinking, integrity and learning from experiences.
• Website: www.ru9.vn
• Facebook: https://www.facebook.com/ru9vn/
• Hotline: 1900 63 63 21